FAQ

• What is your Return/refund policy? We have a 30 day return/refund policy. As long as merchandise is returned within 30 days and is in unused condition with original packaging, we will be happy to either refund or exchange the product.
• If I want to send scarves to different people, should I create a separate order for each person? Yes. You will need to have one order per person receiving a scarf. This will allow the different greetings and delivery addresses to be entered and handled properly.
• How easy is it to have my purchase be a scarf gift? It's very easy. When you are placing the order, you simply specify the person's name and address in the Delivery Information Name and Address boxes.You optionally enter a preferred Ship Date* and your personal message in the order comments box. *If you are ordering the gift ahead of time, a preferred Ship Date can be used to process the order (vs. automatically filling the order right away). Keep in mind (A) Orders are processed only during Monday - Friday and (B) The amount of time it will take to ship a package to its destination once it leaves the warehouse. Your gift will be delivered in gift packaging and with the message from you on the packing slip (with no prices showing). A scarf gift from us is a wonderful alternative to a bouquet of flowers. Our scarves are carefully selected for their quality and beauty. And, scarves last years instead of days!